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What You Agree To When You Use 13x555

These legal terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how we handle your data to how your wallet transactions are processed through JazzCash, Easypaisa, and Raast.

Account ConditionsData HandlingPayment Terms — JazzCash, Easypaisa, RaastEligibility by RegionContact Rights
13x555 What You Agree To When You Use 13x555
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle your personal data with a clear retention policy and defined access controls. Here is how we manage the four areas that matter most to your account and legal standing.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable regulations. You can request a summary of what we hold by contacting support.

Account Security

Your account is protected by password authentication and OTP verification on login and on sensitive actions like withdrawal requests or wallet-detail changes.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To correct, update or request deletion of your personal data, contact us via live chat or email with your account ID. We aim to respond within the period stated in our privacy notice.

LEGAL CONTACT PATHS

Reach Us on a Legal or Account Matter

If you have a question about these terms, want to exercise a data right, or need to flag a concern about your account, our support team handles legal and account queries directly. You can reach us through live chat in the platform, by email, or through the in-app help section on your mobile device.

Live Chat Start a chat session inside your account dashboard. Raise the legal or data query directly and our team will log it with a reference number for follow-up.
Email Support Send your query to our support address listed in the Help section. Include your registered account email so we can locate your record without delay.
In-App Help On mobile, open the menu, tap Help, and select Account or Legal from the category list. Responses are delivered to your registered contact on file.

Common Questions About Our Legal Terms

These are the questions we hear most often about account conditions, data rights, and how the terms apply to your use of the platform.

Yes. Every deposit and withdrawal — whether through JazzCash, Easypaisa, Raast or a bank transfer — falls under these terms. Payment-specific conditions may also appear during the transaction flow.

Access depends on local law and is available only where permitted in eligible regions. It is your responsibility to verify that using the platform is lawful in your specific location before proceeding.

Contact us through live chat or email with your registered account email address. We will identify your record and share a summary of the data we hold within the period stated in our privacy notice.

A breach — such as sharing account access or using another person's Easypaisa wallet — may lead to account suspension while we review the situation. We will contact you through your registered details.

We notify you of material changes through your registered contact before they take effect. Continued use of the platform after that point means you accept the updated terms.

Raise your concern through live chat first. If unresolved, send a formal written query to our support email with your account ID and a clear description of the disputed decision.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.