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Terms and Conditions That Govern Your 13x555 Account

Before you deposit through JazzCash, Easypaisa, or Raast and start placing wagers, these terms set out exactly what you agree to when you open and use your account.

Account eligibility rulesJazzCash, Easypaisa & Raast deposit termsWithdrawal verification processDispute and account suspension policyJurisdiction-dependent access
13x555 Terms and Conditions That Govern Your 13x555 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or if you believe a term has been applied incorrectly to your account, contact us before taking any further action. Our support team can clarify policy language, review account decisions, and escalate disputes when needed. Reaching out early keeps the process faster for you.

Live Chat Open the chat icon from any page on 13x555 to speak with a support agent directly about a terms query or account decision you want reviewed.
Email Support Send a detailed message to our support address for written confirmation of how a specific clause applies to your account or transaction history.
Account Help Centre Visit the Help section inside your account dashboard — it lists common terms questions, wallet rules for JazzCash and Easypaisa, and withdrawal conditions in one place.
HOW WE APPLY POLICY

Account Security, Data and Policy Enforcement

These terms are applied consistently across all accounts. Here is how we handle the four areas Pakistan account holders ask about most.

Account Verification

When you request a withdrawal, we verify your identity against the wallet name on your JazzCash, Easypaisa, or Raast account. Mismatched names pause the transaction until the discrepancy is resolved through our support team.

Data Handling

We hold only the account and transaction data needed to process your deposits, withdrawals, and support requests. We do not sell your data to third parties. Retention periods match what is required for financial record-keeping under the conditions of your account agreement.

Cookie and Session Policy

We use session cookies to keep your account login active and preference cookies to remember your wallet choice and language setting. You can manage cookie permissions through your browser, though disabling them may affect account functionality.

Requesting Account Changes

To update linked payment details, close your account, or request a copy of your transaction data, submit a written request via the email channel. We aim to confirm receipt and begin processing within a reasonable period from the date of your request.

Common Questions About Our Terms and Conditions

These are the questions we see most often from Pakistan account holders when reading through the terms. If your question is not covered here, live chat is the quickest path to a direct answer.

Yes. Every deposit method on the platform — including JazzCash, Easypaisa, and Raast — is subject to these terms. Payment-specific conditions, such as minimum deposit amounts, are shown at the point of transaction in your account wallet.

We post all changes to this page with an updated effective date. Continued account use after that date means you accept the revised terms. If a change affects active promotions on your account, we will notify you directly.

Depending on the breach, we may restrict, suspend, or permanently close your account. Where funds are affected, the decision will follow the dispute process set out in the full terms and you can challenge it via our support team.

Send a written request to our support email. We will confirm receipt and provide your transaction and account data in a readable format within the period our records policy allows.

Yes. Promotions and specific market categories, including sports markets such as cricket, carry their own conditions that sit alongside these core terms. Where they conflict, the specific promotion or market terms take precedence.

Access depends on whether local law in your area permits use of this platform. If a specific clause is found unenforceable in your jurisdiction, the remaining terms continue to apply fully to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.